General information

9.1. General

9.1.1. Baggage accepted for Carriage must comply with the limitations for the size and weight set out for all Baggage. During flights, Baggage may be transported in the cabin and in the cargo hold. All items You may require during the flight should be in Your Carry-on baggage, which You may take in the cabin with You. Larger Baggage and other kinds of larger items are transported as Checked baggage in the cargo hold. Specialty items, such as various sports equipment, musical instruments, pets, children’s car seats, folding buggies, prams or baby seats etc., fall under separate rules and fees.

* Exceptions:

• 15 kg for flights to Tenerife (TFS), Dubai (DWC), Fuerteventura (FUE) Madeira (FNC).
• 18 kg for flights to Bergamo (BGY), Salzburg (SZG), Lion (LYS), Klagenfurt (KLU), Verona (VRN). Total Baggage weight includes ski/snowboarding shoes, which may be packed and checked-in separately. Quantity of ski/snowboarding sets is limited; therefore, approval from the tour operator must be obtained in advance.

9.2. Unchecked baggage (Cabin baggage)

9.2.1. Each Passenger (excluding infants) may take one hand baggage item that does not exceed 5 kg with him onto the cabin. Carry-on baggage dimensions cannot exceed 55 x 40 x 20 cm. Aside from free carry-on baggage, Passengers may also have a small backpack/handbag/laptop bag, not exceeding 30 x 40 x 10 cm dimensions or a throw, blanket, on-board reading materials, baby food, umbrella, cane, crutches, folding wheelchair for Passengers with disabilities and one bag of duty-free items.

9.2.2. If a Passenger is at the boarding gate and his/her Cabin baggage is overweight, oversized or exceeds the quantity permitted, this Cabin baggage will be forwarded to the aircraft cargo compartment and a Baggage fee will apply.

9.3. Checked baggage

9.3.1. Passenger may carry a certain number of pieces of Checked baggage, subject to the maximum weight and dimensions for one piece of Checked baggage (Clause 9.1.1.) Passengers may check-in a set quantity of check-in baggage. Any baggage that exceeds the set quantity (in weight, size or item numbers) will be regarded as excess Baggage and is subject to fees. Checked baggage is loaded in the aircraft cargo compartment and is transported on the same aircraft as the Passenger. Only properly closed, zipped and locked suitcases or other pieces of Baggage are accepted for carriage. Checked Baggage is loaded into the cargo compartment of the aircraft and transported on the same aircraft as the Passenger.

9.3.2. Upon accepting and checking Your Checked baggage, We or Our Authorized Agent issues a Baggage Identification Tag.

9.3.3. Checked baggage must bear Your name or other personal information.

9.4. Excess baggage or non-compliance with size limitations

9.4.1. Passengers may check-in a set quantity of free Checked baggage. Any Baggage that exceeds the set quantity (in weight, size or item numbers) is regarded as excess Baggage and is subject to fees.

9.4.2. If Your Baggage exceeds the allowances for Checked Baggage, We have the right (without assuming any liability) to refuse to carry such Baggage, or accept to carry the Baggage (or part thereof) if You pay an additional fee for such excess Baggage. If the number of Baggage Units is exceeded, Baggage will be charged for each additional kilogram.

9.4.3. Excess Baggage fees:

All flights, except flights to Dubai, Tenerife, Fuerteventura and Madeira:

Fees for flights to Dubai, Tenerife, Fuerteventura and Madeira:

* Fees applies per one-way per single flight

For more detailed information on excess Baggage charges, please contact Client or Us.

9.4.4. Passenger will be charged for excess baggage at the rates applicable for collection at the time of check-in at the airport. If the Passenger has prepaid for excess Baggage at the self-check-in, at US or Our Client, or at the travel agency, but the actual weight of Checked baggage exceeds the limit for which Passenger has paid, the difference will be charged during check-in at the airport. Special baggage fees for most of Our flights can be paid at Us, or Clients or travel agency in advance. For more information, please apply to your travel agent.

9.4.5. If the size of Your Baggage does not comply with our size limitations, We have the right (without assuming any liability) to refuse to carry such Baggage.

9.5.  Prohibited items for carriage

9.5.1 The following items are prohibited from being carried in Unchecked baggage:

1. Firearms and non-firearm weapons and ammunition: all items which are suitable or appear to be suitable for firing a projectile or items which can cause injury;
2. Stun or shock devices: devices intended for stunning or causing immobility of an individual;
3. Items with sharp ends or edges: items with sharp end or edges which may endanger the safety of the aircraft or individuals (injure individuals) or property on board the aircraft;
4. Work tools: tools which may endanger the safety of the aircraft or individuals (injure individuals) or property on board the aircraft;
5. Blunt items whose impact may endanger the safety of the aircraft or individuals (injure individuals) or property on board the aircraft;
6. Liquids in containers exceeding 100 ml capacity. The concept of liquids includes gels, pastes, lotions, mixes of liquid and solid substances, and the content of hermetically sealed containers, e.g. toothpaste, hair styling gel, beverages, soups, syrups, perfumes, shaving foam, aerosols, and other products of similar texture;
7. Explosives and incendiary substances and incendiary devices which may endanger or seemingly endanger the aircraft or people or property on board the aircraft;
8. As well as other items which may not be carried in Checked baggage (under applicable IATA and ICAO regulations).

9.5.2. The following items are prohibited from being carried in Checked baggage:

1. Explosives and incendiary substances and incendiary devices which may endanger or seemingly endanger the security of the aircraft or individuals or property on board of the aircraft, including, but not limited to, firearms and ammunition, unless these satisfy the requirements of IATA and ICAO applicable regulations, blasting caps, detonators and fuses, mines and other explosive military stores, fireworks and other pyrotechnics, smoke generating canisters and cartridges, dynamite, powder and plastic explosives;
2. Items the Carriage of which is prohibited by the applicable laws and other regulations of the country of origin or destination;
3. Items which, considering the type of the aircraft, are unsuitable for Carriage due to their weight, size, form or other characteristics that may endanger security and safety;
4. Other items which are likely to endanger the security of the aircraft or persons or property on board of the aircraft and are specified in the International Civil Aviation Organization (ICAO) Technical Instructions for Safe Transport of dangerous Goods by Air and the International Air Transport Association (IATA) Dangerous Goods Regulations, Regulation No. 185/2010 of the Commission, and in our rules, which You may familiarize Yourself with by asking the Client or consulting Our website;
5. Firearms and ammunitions can be carried only as Checked baggage. Firearms must be unloaded (with the ammunitions not loaded in the firearms and separated from the case containing the firearm), with a safety mechanism, and suitably packed (in a special case). Carriage of firearms and ammunition is subject to ICAO and IATA regulations and applicable legislation. The firearms carried on board the aircraft must be declared to the services registering Passengers of civil aviation companies;
6. Acceptance for carriage of weapons is subject to prior arrangement with the tour operator prior to the purchase of the Ticket. The Agent, prior to selling the Ticket to such Passenger, must receive GetJet Airlines’ confirmation regarding such service. At Your request, the tour operator will provide all the information about Our requirements and the services We provide;
7. Weapons such as antique firearms, swords, knives and similar items may be accepted as Checked baggage, provided this does not violate safety and security requirements and that they are suitably packed. However, these items are prohibited from being caried in the cabin of the aircraft;
8. You must not include in Your Checked baggage fragile or perishable items or items having a special value, such as money, keys, medicines, medical documents, glasses, sunglasses, cameras, video cameras, and other valuable electronic or technical equipment and their auxiliary parts, computers, personal electronic devices, telephones, mobile telephones, batteries of electronic equipment, jewelry, precious metals, precious and semi-precious stones, musical instruments, securities, or other valuables, valuable pieces of art, business documents, passports and other identification documents, or samples;
9. Aviation security officers may refuse to admit a Passenger in the limited access area and/or aircraft cabin who is carrying a suspicious looking item or refuses to carry such item as Checked baggage.

9.5.3. If, despite being prohibited, any items referred to in Clauses 9.5.1. or 9.5.2. are included in Your Baggage, We take no responsibility for any loss or damage to such items.

9.5.4. Applicable law may prescribe other restrictions to the Checked and Unchecked baggage.

9.6. Right to refuse carriage of Baggage

9.6.1. We will refuse the carriage as Baggage of any prohibited items referred to in Clause 9.5.

9.6.2. We may refuse the carriage as Baggage of any item not suitable for Carriage due to its size, form, weight, content, or other characteristics that may affect the safety of the flight, the smooth working of the crew, or the comfort of Passengers.

9.6.3. We may refuse the carriage as Baggage of any item if it is not suitably and safely packed.

9.7. Right of search

9.7.1. For reasons of safety and security We may request that You permit a search, scan, and check of Your Baggage. If You are not available, Your Baggage may be searched in Your absence for the purpose of determining whether Your Baggage contains any prohibited items specified in Clause 9.5.

9.7.2. If You refuse to comply with this request, We may deny carriage of You and/or Your Baggage. In the event that such search or scan causes damage to You, or an x-ray or scan causes damage to Your Baggage, We shall not be liable for such damage unless it occurred due to Our fault or gross negligence.

9.8. Collection and delivery of Checked baggage

9.8.1. According to Clauses 9.3.2. and 9.3.3. You are required to collect Your Checked baggage as soon as it is made available at Your destination or stopover. Should You not collect it within a reasonable time, We may charge You a storage fee. Should Your Checked baggage not be claimed within two (2) months of the time it is made available, We may dispose of it without any liability to You.

9.8.2. Only the bearer of the Baggage Identification Tag is entitled to delivery of the Checked baggage.

9.8.3. If a person claiming Checked baggage is unable to produce and/or identify the Baggage by means of a Baggage Identification Tag, We will deliver the Baggage to such person only on condition that he or she establishes to Our satisfaction his or her right to the Baggage.

9.9 Pets in the cabin – Animals can be transported in the cabin if the following requirements are fulfilled:

9.9.1. PETC (pet in cabin) shall be a pet (only a dog or a cat) in the cabin in an approved transport container (maximum size 50x40x20 cm and maximum total weight of 8 kg). The transport container must be completely shut, and the pet must remain inside for the duration of the flight. The transport container must be stored under the seat in front of You. The transport container must be appropriate for transporting animals:

• The door must be secured in such a manner that it will not open accidentally or cannot be opened by Your pet during handling and transport.;
• The container must be well ventilated.
• The bottom of the container must be leak-free;
• The pet must have enough space to stand up, turn around and to lay down;

9.9.2. Passengers transporting pets must have valid health and vaccination certificates, pet passports, veterinary entry documents and other documents, required by destination and transit countries, without which the pet will not be permitted to enter these countries.

9.9.3. No more than 3 PETC transport containers are allowed per flight.

9.9.4. Pregnant animals or pets under 8 weeks old are not allowed onto our flights.

9.9.5. PETC – are not allowed on flights to Dubai (DWC), Tenerife (TFS), Fuerteventura (FUE) and Madeira (FNC).

9.9.6. Assistance dogs, such as guide dogs or hearing dogs, may travel with the Passenger in the cabin without weight restrictions applying; approval from Us must be obtained in advance.

9.9.7. Passengers travelling with pets in the cabin are subject to restrictions on the choice of seat. Passengers with PETC and assistance dogs cannot be seated: at/near emergency exits; in the front rows; next to VIP Passengers; next to Passengers with reduced mobility.

9.9.8. The transport container with the pet must be stored on the ground.

9.9.9. PETC pets are subject to additional fees. Please contact the Client or Your travel agent for more information on pet transportation.

Note: While carrying Pets between countries on connecting flights, all consequences resulting from each local law and rule/regulation related to animal carriage are the Passenger’s own responsibility.

9.10. Special baggage

9.10.1. We also provide Carriage of sports equipment, prams, wheelchairs and other special Baggage if You have observed the respective allowances for Baggage type in terms of maximum size, weight and unit number, and any other restrictions.

9.10.2. If You wish to transport special equipment, You should inform Us in advance, provide Us with the exact measurements of Your special Baggage, and receive Our approval for transportation.

9.10.3. Special Baggage constitutes sports equipment or any other special Baggage that does not meet the requirements for Check-in baggage (exceeding 158cm).

9.10.4. Special Baggage is transported for a set fee only, which is indicated in Clause 9.4.3.

9.10.5. We may refuse to transport special Baggage if:

• We have not been notified in advance about the planned special Baggage carriage and no confirmation of its transportation has been received from Us;
• The object is not suitable for Carriage in the cargo compartment (for example, delicate musical instruments);
• The object is not packaged appropriately for transportation.

9.10.6. We do not accept the following sports equipment onboard:

• Kayaks, canoes and oars/paddles;
• Hang-gliders;
• Spears;
• Pole vault poles.

9.11. Weapons carriage in the hold

9.11.1 Acceptance for carriage of weapons is subject to prior arrangement. Carrier confirmation is mandatory prior to the purchase of the Ticket.